Building a nationwide MSP.
Pinnacle MSP is building a modern, AI-native MSP for small and mid-sized businesses. We partner with a founder-built MSP and grow it from there.
What we're building
For the first time, AI makes it possible to build the first MSP to become a publicly traded company: one that scales without the operational complexity that has always held the industry back, while serving the smaller businesses most providers can't reach.
This is the MSP 3.0: a fully integrated, AI-first organization. We start by acquiring one MSP, then build on it, with the goal of going public within seven years.
We're a founder-led company, not private equity
We're operators. We buy one MSP, invest in it for the long haul, and build something that lasts. If that's the home you want for what you've built, let's talk.
Who we're looking for
Founder-built
An MSP someone built with care and is ready to pass the baton on.
Mission-driven
A team that genuinely cares about its customers and their outcomes.
SMB-focused
Serving the small and mid-sized businesses that keep the economy running.
Ready to scale
A platform we can build on, not strip down. We invest, we don't extract.
Our suite of AI products
Triage and planning
Automatic triage, gathering all the info from the customer, then suggesting a ticket plan.
Agent to execute
An AI agent that picks up routine work and runs it to completion on its own.
Ticket history patterns
Find patterns in ticket history, and address the root cause.
TODOs for engineers
Each engineer gets their own clear todos and scheduled tasks.