Kismet is building a long-lasting, AI-native managed-service provider for the small and mid-sized businesses that depend on it, by partnering with a founding MSP and building on the foundation its owner created.
Most MSPs were built to serve a region, a handful of clients, and a single generation of owners. We believe AI changes what is possible. For the first time, an MSP focused on small and mid-sized businesses can scale with the quality and reach once reserved for the enterprise.
Our goal is to build that company. We acquire a founding MSP and transform it into MSP 3.0: a fully integrated, technology-first organization that earns its place by making the businesses it serves better off, and that can stand on its own in the public markets within seven years.
We are not PE-backed, and we are not here to strip a company for parts, cut it to the bone, or flip it. We are technology-focused operators who want to honor what founders have built, invest in it, and create something enduring. If that sounds like the home you want for what you've built, we should talk.
An MSP someone built with care and is ready to pass the baton on.
A team that genuinely cares about its customers and their outcomes.
Serving the small and mid-sized businesses that keep the economy running.
A platform we can build on, not strip down. We invest, we don't extract.
Automatic triage, gathering all the info from the customer, then suggesting a ticket plan.
An AI agent that picks up routine work and runs it to completion on its own.
Find patterns in ticket history, and address the root cause.
Each engineer gets their own clear todos and scheduled tasks.